Legal terms for wallets and access
Our Legal notice sets out how access, account checks and payment records are handled for Indonesian customers. Eligibility depends on local law, and you should read the current terms before opening an account or using the lobby. We may request clear phone verification before account access,
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then link activity to the account details you provide. DANA, OVO, GoPay and QRIS references in the cashier are handled as transaction records, while bank transfer and virtual account steps may create additional reference details. The notice also explains when a request cannot proceed because required
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details do not match, a payment status is unresolved, or local rules prevent access. If wording changes, we place the updated policy in the legal area so you can compare the applicable version before continuing. Keep your receipt or reference number when contacting us about a
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payment-related policy question.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.